Error: Server Error

40 votes

BRANCH: None

REPORT:
When did the issue start? After updating to the Secrets of Gloomrot Hotfix #1
Were you able to play the game before? Yes
What happens? Please give as many details as possible. After updating, started game. When server selection menu came up, I choose my private server which I set up this morning after Secrets of Gloomrot update
Have you modified your game files or installed any mods? No
Can the devs reproduce the issue? How? Start the game from a save made after the Secrets of Gllomrot update.

Have you tried any solutions?
-Verify files: Steam > Right click on V Rising > Properties > Local files > Verify integrity of game files
-Please try restarting your PC
Yes, all of the above including updating graphics drivers.

For server issues, is the server Official / Public non-official / Private? Private.

Done Suggested by: Daniel (18 May) • Upvoted: 05 Nov • Comments: 34

Comments: 34

Click to enlarge

18 May
Richard Merged
Been playing since Gloomrot launched and the morning after, but since the hotfix that went out on May 18th, I haven't been able to load into my existing world or start a new world. Get "Server Error" immediately after getting to "Loading (1/11)".

I have been able to join public servers however, it's just when I am trying to host one locally.

I have validated integrity of game files, reinstalled the game, and tried to roll back saves but keep getting this error.
19 May
Greet Merged
BRANCH: Live

REPORT:
When did the issue start?
-Issue started today, I was able to play the gloomrot update yesterday fine.

What happens? Please give as many details as possible.
- When trying to continue the private game I started yesterday or create a new private game it will start to load then get the following error on finishing server startup and loading "Error:Server Error", I can join online games fine though.

Have you modified your game files or installed any mods?
- No mods installed, yesterday after the gloomrot update I had to rename the lib_burst_generated.dll file in Vrising_Data\Plugins\x86_64 in order for the game to load at all, today it seems that it's not needed but possibly related, I believe this might be related to AVX instruction set as my cpu is very old.

Can the devs reproduce the issue? How?
- Not sure

Have you tried any solutions?
Verified steam files, tried with and without lib_burst_generated.dll, restarted.

DISCORD ID: greetthesu
19 May
ImPopoto Admin
""Error: Server Error" on starting up existing or creating new private game" (suggested by Richard on 2023-05-18), including upvotes (1) and comments (0), was merged into this suggestion.
19 May
ImPopoto Admin
"Can't create new or start existing private game" (suggested by Greet on 2023-05-19), including upvotes (1) and comments (0), was merged into this suggestion.
Click to enlarge

19 May
LordScrod Merged
BRANCH: Live

REPORT:
When did the issue start? Today

Were you able to play the game before? Last time I played was last year. New game today.

What happens? Hit Play.
Select Private Server.
Select PVE.
Enable Solo Play.
Hit Start.
Authenticates.
Connects.
Goes to Server Starting Up.
Stops at 9/10
Goes to Connecting 1/5 then 2/5 then 3/5
Error: Server Error
Back to Menu

Have you modified your game files or installed any mods? No

Can the devs reproduce the issue? How? Apparently try starting a new game solo.

Have you tried any solutions?
Restarted / Reinstalled.
Verified file integrity. It's all fine. Same result.
Enabled/disabled Steam cloud saves. Same result.
Checked firewall (Bit Defender), exceptions are made for both the main EXE and the server EXE.
Deleted CloudSave under users>me>AppData>LocalLow>Stunlock Studios>VRising>CloudSaves> One File.

For server issues, is the server Official / Public non-official / Private? Private

What am I miss
20 May
Eathen Merged
i go to make a private solo session and it will either get half way thru loading and give me a server error or it will load all the way then completely crash
20 May
Mare
Same issue for me, when I try to start my own world I get Error: Server Error, when I try to start a server through the server tool it closes by itself within 10 seconds, but weirdly enough I can join public servers.
20 May
Drunken Watcher Merged
BRANCH: (None/Live-Test/etc)
None

REPORT:
When did the issue start? Were you able to play the game before?
After the first hotfix
No I was not able to make a new world after the major update as the game closed after loading the shaders
What happens? Please give as many details as possible.
The game gives me a Error wenn i try to create a new world
Have you modified your game files or installed any mods?
No
Can the devs reproduce the issue? How?
I don't think so

Have you tried any solutions?
-Verify files: Steam > Right click on V Rising > Properties > Local files > Verify integrity of game files
-Please try restarting your PC
Jes

For server issues, is the server Official / Public non-official / Private?
Private
20 May
Richard
To update here for more visibility.

Was running into the same issue after the hotfix, but after discussions on the Discord tech help chat, the following resolved it for me.

"the file path Steam\steamapps\common\Vrising\Vrising_Data\Plugins\x86_64
AND
in VRising\VRising_Server\VRisingServer_Data\Plugins\x86_64
you need to remove or rename the lib_burst_generated.dll file in both folders."

I only had the first .dll renamed before but didn't notice there was a second one after the hotfix.
20 May
Greet
I was able to resolve this by deleting the lib_burst_generated.dll file in the following 2 locations:

C:\Program Files (x86)\Steam\steamapps\common\VRising\VRising_Data\Plugins\x86_64
C:\Program Files (x86)\Steam\steamapps\common\VRising\VRising_Server\VRisingServer_Data\Plugins\x86_64

I've also confirmed with one other user on the Discord who was having the same issue that like me they have an older processor that does not have AVX instruction set support.
20 May
LordScrod Merged
Tried again today after Gloomrot Hotfix #3. Same issue.

Also tried running as administrator. Same issue.

Crawled through BitDefender looking for something that might be blocking it (because: BitDefender, right?). Nada. Same issue.

I feel like this is my machine more than the game, but I'm very puzzled as to what it might be. Two of my friends can start their own private games no problem, and this has not been reported all over the place like the solo rubber-banding was. Watched a couple of streamers and they started games using the exact procedure I describe above.

That said, there's the fact that I could play prior to Gloomrot, so something about creating a single-player game has changed, and I've not altered anything on this machine since then.
20 May
Lnzu
I have similar issue. Can't start private game, get "error: server error" message. I'm not trying to launch my old private game, the message appears when creating a brand new one. I tried to reinstall the game, delete all old saves (deleted all Stunlock folders from my PC), so far nothing helped.
21 May
anna
REPORT:

When did the issue start?
-After updating to the Secrets of Gloomrot Hotfix #3, and also update my PC to Windows 10, version 22H2
Were you able to play the game before?
-Yes, just before updating 2-3 hours
What happens? Please give as many details as possible.
-Start my PC, Choosing the private server which I set up yesterday (20, May), got "Error: Server Error" after loading to "Loading (3/5)". Tried to create a new private server and then "Connection Timeout" immediately
Have you modified your game files or installed any mods?
-No
Can the devs reproduce the issue? How?
-I'm not sure
Have you tried any solutions?
-Verify files, restarted PC, reinstall steam and the game, delete the "lib_burst_generated.dll" file and check internet connection, none of them works
For server issues, is the server Official / Public non-official / Private?
-Private. I'm not sure if the issue happens to other servers, I only play private server
21 May
Daniel
After applying hotfix #3, the issue returned. Renaming lib_burst_generated.dll in both \VRising_Data\Plugins\x86_64 and VRisingServer_Data\Plugins\x86_64 allows me to play a private game again.
21 May
Yushitero
ran into a problem yesterday when I downloaded the Gloomrot update. I'm trying to create a private server, but I can't, it always gives me a server error, and also all my local saves are gone, they were in the game folder, but I didn't have a continue button. I tried all the methods I found, such as: uninstalling the game and reinstalling, deleting all stunlock files and reinstalling, checking game files, restarting steam as administrator, restarting the pc, trying to find the last autosave file, but it didn’t work. I don’t have saves, I also didn’t change my computer, I definitely don’t have a lack of memory, it’s quite enough, I also tried to enter the server, but the game crashed during the loading process, also without crash records.
21 May
Yaryujin
I'm having the same issue.

REPORT:
When did the issue start? After I bought the game
Were you able to play the game before? No, just bought the gamme
What happens? Please give as many details as possible. Can't play the game in public or private servers
Have you modified your game files or installed any mods? No
Can the devs reproduce the issue? How? Connect to public/ start private server

Have you tried any solutions?
All the recommended ones

For server issues, is the server Official / Public non-official / Private? All
22 May
ToxicTonic Merged
When did the issue start? From the very first time I tried to play the game, after the Gloomrot update.

Were you able to play the game before? No.

What happens: Open game, get into the main menu, attempt to load into the server, and it gets to connecting 2/5 before giving the error. I have never actually been able to load into the game proper and have no autosave files to delete as a solution.

Have you modified your game files or installed any mods? No

Solutions tried:
Verifying game files
Uninstalling and reinstalling the game
Restarting and updating PC
Updating drivers
Set game to run on high priority
Running Steam as an administrator
Granting the game exclusionary status to let it past any firewalls I might have had
Using an ethernet cable
Click to enlarge

22 May
LordScrod Merged
New patch today (22 of May) and now I can get to 'Click to Start!' Wooo!

I clicked.

Game crashed. DOH!

Did research. Apparently, there was a bug with a file called /lib_burst_generated.dll. If you browse to your game folder and delete the file, that's supposed to fix it.

Only it seems that today's patch removed that file and has reintroduced the 'click to continue crash' bug for more than one person. Womp womp.

Something else of interest. See the screenshot below. I had previously clicked 'Solo Only' to start a new world. After the crash I tried to start a new world again, but the Solo Only button comes up checked. I had to uncheck and re-check it to get the Max Concurrent Players line to go away. Might just be visual, might not.
23 May
Rooibos / C.M. Admin
"Error: Server Error" (suggested by ToxicTonic on 2023-05-22), including upvotes (1) and comments (0), was merged into this suggestion.
23 May
Rooibos / C.M. Admin Merged
"Cant Make a private server" (suggested by Eathen on 2023-05-20), including upvotes (1) and comments (0), was merged into this suggestion.
23 May
Rooibos / C.M. Admin
"Error: Server Error" (suggested by Drunken Watcher on 2023-05-20), including upvotes (1) and comments (0), was merged into this suggestion.
24 May
LordScrod Merged
Hotfixes as of 24 of May didn't fix anything here, but I didn't expect them to. They were for other bugs. No big.

Behavior remains that the game will crash out after getting to 'Click to Continue' after pre-warming shaders. Hard crash, have to tell Steam it's not running any more.

One note: it does create a server where I attempted to 'Continue Game', but that results in the identical timeout problem referenced in the initial post.
25 May
LordScrod Merged
And fixed!

Today's patch of 25 May fixed the issue. Started up no problem, made a toon, and played for about an hour. Ran smooth.

Thanks, devs! :)
26 May
Daniel
Thank you, this item no longer requires any file changes. Hotfix #4 fixed this issue.
26 May
Filippa Admin
"New Solo Game Does Not Start. Times out with Server Error." (suggested by LordScrod on 2023-05-19), including upvotes (7) and comments (6), was merged into this suggestion.
27 May
anna Merged
REPORT:

When did the issue start?
-After updating to the Secrets of Gloomrot Hotfix #3, I can't play the game anymore
Were you able to play the game before?
-Yes, just before updating to the Secrets of Gloomrot Hotfix # 2-3 hours
What happens? Please give as many details as possible.
-Start my PC, Choosing the private server which I set up days ago, got "Error: Server Error" after loading to "Loading (3/5)". Tried to create a new private server and then "Connection Timeout" immediately
Have you modified your game files or installed any mods?
-No
Can the devs reproduce the issue? How?
-I'm not sure.
Have you tried any solutions?
-Verify files, restarted PC, reinstall steam and the game, delete the "lib_burst_generated.dll" file and check internet connection, none of them works
For server issues, is the server Official / Public non-official / Private?
-Private. I'm not sure if the issue happens to other servers, I only play private server

This issue still exists and h
01 Jun
ImPopoto Admin
""Error: Server Error" and "Connection Timeout"" (suggested by anna on 2023-05-27), including upvotes (1) and comments (0), was merged into this suggestion.
Click to enlarge

02 Jun
adam Merged
When continuing my game I am unable to connect to my game for PVE. It says server connection issue.
04 Jun
Richard
Branch: None

REPORT:
When did the issue start? Hotfix #6
Were you able to play the game before? May 31st

What happens? Game silent crashes when booting up local game in either single player or local hosted. Renaming or removing the lib_burst_generated.dll resolve this issue again so something has regressed since hotfix #4

Have you modified your game files or installed any mods? no mods

Have you tried any solutions?
Original solution in this thread resolves by removing or renaming lib_burst_generated.dll in both the VrisingData and ServerData folders.
05 Jun
Rooibos / C.M. Admin
"Server connection issue" (suggested by adam on 2023-06-02), including upvotes (1) and comments (0), was merged into this suggestion.
10 Jun
Patrick
REPORT:
When did the issue start?
6/9/23 at around 7:30 PM eastern standard time.

Were you able to play the game before?
Yes

What happens?
Had the game privately hosted on my home desktop and tried to play it remotely from my laptop. I started having connectivity issues right away and then the server closed down. Afterwards it was unable to host any longer even when launched directly from the laptop. Would attempt to connect when hosting but would get server error.
Have you modified your game files or installed any mods? No

Can the I reproduce the issue? How?
Yes, with remote and direct hosting from my laptop.

Have you tried any solutions?
-Verify files: Steam > Right click on V Rising > Properties > Local files > Verify integrity of game files
-Please try restarting your PC
Yes, all of the above including updating graphics drivers and rolling back server saves to the previous evening.

For server issues, is the server Official / Public non-official / Private? Private.
13 Aug
Francois Merged
I had this issue more 4 times in a row. I have followed a guide by deleting the most recent Auto save up to two times just to play. I have lost 5 min each time. But this time I lost almost 40 min. This is unacceptable . Where is the hot fix???????????
16 Aug
ImPopoto Admin
"Error : server error" (suggested by Francois on 2023-08-13), including upvotes (1) and comments (0), was merged into this suggestion.
10 Sep
Hori
"ERROR : SERVER ERROR"
None of the methods work.
Could this be a deliberate for to move solo players into multiplayer? In this case delete the solo mode. For me VR is uninstalled.