Server crashes on startup since update 0.6.1.57189 from 0.6.0.57108

Comments: 27

• 18 May
  TheDarkNoise Merged

  after the patch was made
  the server start to crash once i boot it up
  i even made a fresh server to see if that solves it but still cause the same issue it crash
  https://pastebin.com/rfyGMizE - Service.log
  https://pastebin.com/hJWs49dJ - VRisingServer.log
  
  connection log:
  [2023-05-18 21:41:36] IPv6 UDP connectivity test (ipv6check-udp.steamcontent.com / 2a01:bc80:4:100::4) - TIMEOUT
  
  [2023-05-18 21:41:34] IPv6 HTTP connectivity test (ipv6check-http.steamcontent.com / 0.0.0.0:80 (0.0.0.0:80)) - TIMEOUT

• 

  19 May
  Chrono Merged

  Just Updatet my Server with Steam Cmd.
  GameVersion of Loaded Save: 0.6.0.57108, Current GameVersion: 0.6.1.57189
  Now it crashes on startup. (the last visable line is under Savegame Crash)
  Validating with Steam Cmd and setting it back to original Settings crashes too. (Vanilla Crash)
  In console are some lines that recipe's appear both in refinementstationRecipes and WorkstationRecipes. (recipes.)
  I hope thats okay.

• 20 May
  Filippa Admin

  Hi!
  
  In order to investigate this issue further we need some more information.
  
  Please attach the following files in an email to [email protected] with a short description of the issue:
  -The Player.log file from the session where the issue happened (located here: %appdata%\..\LocalLow\Stunlock Studios\VRising )
  -The Server log file
  -The .dmp files generated if there was a crash (located here: %appdata%\..\LocalLow\Stunlock Studios\VRisingServer\backtrace\crashpad\reports )
  -The server save files
  -Any videos or pictures of the issue
  
  Thank you for helping us identify the cause of this issue, we will try to find a fix as soon as possible.

• 20 May
  Malec

  Same for me. Deticated Server Crashes on Startup since Gloomrot Hotfix #1 and #2.
  CMD starts and after a few seconds the window closes. Rolled my Server back to before Hotfix #1 and everything works fine, i even played a few hours.
  
  Tried validating the files after Hotfix #1 and #2 but did not help.

• 20 May
  Filippa Admin

  "Server Startup" (suggested by Chrono on 2023-05-19), including upvotes (1) and comments (0), was merged into this suggestion.

• 20 May
  Atlit

  I'm also running into this issue.
  For me the last line in the serverlogging is "[Server] Shutting down Asynchronous Streaming".
  After this the server process remains running in a zombie-like state, not allowing any connections.
  
  This occurs just after the server prints the ServerGameSettings after it finishes loading the most recent autosave.

• 

  20 May
  Durzo

  Mine also crashes after startup, last log lines in screenshot attached

• 

  20 May
  Durzo

  I loaded up my servers crashpad .dmp file (see screenshot) and it mentioned lib_burst_generated.dll
  
  There is a steam forum thread that says deleting this file makes the _clients_ work, but it wasn't at dedicated servers.
  
  After deleting the file on my dedicated server, it now loads in fine!
  
  So, delete the file: VRisingServer_Data\Plugins\x86_64\lib_burst_generated.dll and start your servers. make sure steam auto update is off.

• 20 May
  Stephen

  Mine does not start either. I have not run the dedicated server for 8 months. But with the update I wanted to kick off a new clean server. I can provide full log, but there are no errors in the log file. last few lines of the log are these:
  
  "* CastleTerritorySceneMetaData
  * FakeTurnOffStudioListener
  * DestroyedEntity
  * NetworkEventType
  * LogPrioritization
  * CastleBuffsSettings
  * MainMenuCanvasBase
  * UICanvasBase
  PersistenceV2 - Successfully serialized Persistence Header. Header was 778299 bytes large."
  
  after this the batch file running in the command terminal ends, silently.
  
  the only error showing in the log is related to shaders... which were present in previous dedicated servers.
  
  is there a way to turn on more debugging text in the log?

• 20 May
  Stephen

  I would also like to add that, for me, there were no files in the crashpad\reports folder.

• 21 May
  Malec

  I emailed my server log and game save. DMP file and Player.log have not been created.

• 

  21 May
  HazeBaze

  got the same here, but i found out that the server crashed over the eventlog in windows with an
  Apllication Error 1000 for missing a dll (lib_burst_generated.dll). But this one can be ignored, cuz after a friend try to start the server on his local pc, he gets the same dll missing but the server is running.
  and a second
  Application Error 1005 for VRisingServer.exe - "Windows cannot access the "" file for one of the following reasons: there is a problem with the network connection, the disk containing the saved file, or the storage drivers installed on the computer, or the disk is missing. The VRisingServer.exe program has been closed by Windows because of this error."
  
  Im running the v-rising server on a VPS Win Server 2019, this one is hosted on a KVM Machine...
  
  And im try to install a completly fresh server.
  
  My Picture is in German cuz my Server is German language, but maybe it helps anyway.

• 21 May
  Hormiga

  Hi!
  
  I've got a little different situation, because I'm trying run dedicated server on Linux with Wine. I do totally understand that this is not supported scenario, but I've got the same symthoms as Chrono: it was fine before the update, but breaks the day update been released - now server won't start even on clean steam installation (with steamcmd) and default configuration (which means no custom configuration at all - emty persistent directory). Also last log line is the same.
  Here is server log and crash dump: https://file.io/h1XIikBMexzW

• 22 May
  Chrono

  Dear Admin Filippa, dear Developer Team,
  
  i just updatet the server and it works again. Importet my Savefile and it still works.
  Thank you very much for the support and the fast solution.

• 23 May
  Jorge Merged

  My system with the new content from time to time just freezes, unfortunaly the action jumps a couple of seconds from where it stopped responding. It didn't happen to me previous to the new content...

• 23 May
  ImPopoto Admin

  "Freezing game" (suggested by Jorge on 2023-05-23), including upvotes (1) and comments (0), was merged into this suggestion.

• 24 May
  Rooibos / C.M. Admin

  "Server Crash after Patch" (suggested by TheDarkNoise on 2023-05-18), including upvotes (1) and comments (0), was merged into this suggestion.

• 24 May
  Galilezjus Merged

  Hi Folks,
  Game is crashing again after this hotfix. Got issues since bought it. I customized game settings before hotfixes and it helped. After hotfix 1 and 2 game was working fine. Unfortunately patch number 3 broke it again. I assume creating new game could fix it but after 25 hours going from the scratch is kind of frustrating.

• 24 May
  ImPopoto Admin

  "Game crashing" (suggested by Galilezjus on 2023-05-24), including upvotes (1) and comments (0), was merged into this suggestion.

• 24 May
  Force Merged

  BRANCH: None
  
  REPORT:
  I run a small private server on a new Win11 server. The dedicated server (installed through Steam) crashes anywhere from a few minutes to an hour after launch. I have 17 crash reports + logs that I can share with devs, but would prefer for that to be shared privately.
  
  The only modified files are ServerGameSettings.json and ServerHostSettings.json. I modified the game to PvE and to increase clan size so our friend group can play together.
  
  Have you tried any solutions?
  Verifying files through Steam does not work
  
  For server issues, is the server Official / Public non-official / Private? Private server
  
  DISCORD ID: UntoldForce#0620
  
  --------------------------------

• 24 May
  ImPopoto Admin

  "Dedicated server crashing repeatedly" (suggested by Force on 2023-05-24), including upvotes (1) and comments (0), was merged into this suggestion.

• 25 May
  Xaart

  Here we go again, after last patch server went off again with same error like in main post.
  
  https://pastebin.com/bhB229bt
  
  Tried on two machines none work, even Linux via Wine crashing with same error.

• 25 May
  VMColonel#4364

  A few questions to help debug the issue:
  1) Are you running on a supported platform (Windows) I've only seen this myself with Wine/Docker (Unsupported)
  2) Are you running in a hypervisor? (In Proxmox hardware -> Processors -> type from kvm64 to Host)
  3) What kind of CPU are you using? (On the game page, the game requires Intel 6th generation CPUs (Microarchitecture Skylake, circa 2015) or the AMD Ryzen 5 (Microarchitecture Zen circa 2017) and newer CPUs)

• 26 May
  Gnomus

  dedicated server crash afler update to latest patch (server run under wine)

• 26 May
  HaueBaze

  Hey, my server works fine since Tuesday (23. May). My friends played over hours at Wednesday and i played yesterday couple of hours. Looks like it works again :)

• 26 May
  TheDarkNoise

  Sorry late reply from my end
  I was running the server on one of my
  hp proliant dl380 g8 Windows 10 ( long story why w10 on that box )
  No VM/hyper just raw on the computer
  But now I'm running on my old gaming computer
  Motherboard z97x gaming 5 don't remember the CPU it's Carry but not newest possible 5+ years old
  
  And my other server runs on
  hp proliant dl380 g2 with Windows Server 2016

• 30 May
  Stin

  I have a dedicated server since gloomrot and it ran fine until today, after starting it up it waits a few seconds and then just disappears.
  The last lines in the log file are:
  
  [ line 1458495272]
  
  [9728:1132:20230530,020146.738:ERROR filesystem_win.cc:129] GetFileAttributes C:\Users\stin\AppData\LocalLow\Stunlock Studios\VRisingServer\backtrace\crashpad\attachments\e71d3ed4-8aeb-4d0a-bdfd-492803c19f15: The system cannot find the file specified. (2)
  [9728:1132:20230530,020146.741:WARNING minidump_to_upload_parameters.cc:32] duplicate key guid, discarding value 2527a5360464a5198c7b3328c2ba275354c21cca
  [9728:1132:20230530,020147.371:ERROR http_transport_win.cc:388] HTTP status 429