Disconnecting every 5-10 minutes from servers unless using VPN

Comments: 30

• 01 Jun, '22
  Rice

  I am also having this issue

• 01 Jun, '22
  Kev1n

  same for me

• 02 Jun, '22
  Dontneed toknow

  First day a half worked flawless, been having the dc every 5 minutes since then. Netgear router and modem mediacom/xtreme is the provider.

• 02 Jun, '22
  Redlaf

  Bump, same issue here

• 02 Jun, '22
  Logan Orr

  Same issue here

• 03 Jun, '22
  Mumrah

  Also having this issue and I REALLY wanna play this game. lol (DC every 5 minutes)
  
  Using Optimum Online isp and netgear router!

• 03 Jun, '22
  Delfina

  Having this issue, but every minute. Get into the game, and in seconds the connection is lost. I'm not in a private server, is an official server.

• 03 Jun, '22
  Syhx

  my friend has the exact same issue. every 5-10mins dc.
  
  only VPN works for him

• 04 Jun, '22
  Vladone

  Same issue here, connecting to a new server, and about halfway through the pvp timer, I get insane ping spikes then constant dc.
  For me, this doesn't happen on official servers.
  It's literally unplayable.

• 05 Jun, '22
  Heather Bennett

  Same problem. I can only play for like five to ten minutes on a private server without the game crashing. I've tried hosting a private server and joining another private server, but it always crashes. I really want to play the game, but it's unplayable right now.

• 10 Jun, '22
  Pep Merged

  BRANCH: Live
  
  REPORT:
  I've never played on an official server, but some public non-official servers lag and start rubberbanding my character around every 5 to 15 minutes, I can see others moving around without issue but I can't move, and eventually disconnect with a connection timed out error. There are servers this doesn't happen on at all, while on others it happens like clockwork. The ping to all these servers is fine, below 80.
  I've tried verifying game files and restarting pc. I've not modified any files. Looked everywhere for a solution but nobody seems to have one, only others with the same issue.
  
  DISCORD ID: Pepsan#2315

• 10 Jun, '22
  Laron Lemon

  Same Issue after internet outage. About a week ago my internet went down for about 2 hours. For some reason the game let me continue playing for about 1 hour before it disconnected from the private server (playing by myself). I tried VPN - same issue. Disconnects in two specific spots on the map (by dunsley monastery and copper mine). Also disconnects about every 5-10 min. Tried checking the box for LAN only connections and joining game. Same issue. So I decided to try a new game - played for over an hour last night without issue. Is there a way to determine what in the save file is corrupt?

• 10 Jun, '22
  soui

  of my quote I want to play in heberger server and ... its plant before even the finished silk load (for the shot the cheek plants my steam also plant with know the 1st time that its marrive for the shot to see the cheek + steam plant at the beginning its go and ... 10 hours of playing his plant later without even being able to go back

• 12 Jun, '22
  Pep

  I figured out the culprit at least for me. Any server located in Düsseldorf will just decide to disconnect randomly within a few minutes. No other server location has any issues whatsoever. I can literally play on servers on the other side of the planet and have a more stable connection, albeit with higher ping (250+).
  
  For anyone else with this issue, try getting into a server that you have these regular disconnects with, press ESC to get the IP and use an IP lookup website to see where the server is located. Then try finding a server NOT in that city, and see if you still disconnect.

• 13 Jun, '22
  moddus

  Same here. Also netgear.

• 14 Jun, '22
  poggers

  Same. What's even stranger is that sometimes of two people from the same house, sharing the same internet connection, one will constantly drop connection every 3-5 minutes, and the other has a solid connection, to the SAME SERVER.

• 15 Jun, '22
  Filippa Admin

  Hi!
  
  In order to investigate this issue further we need some more information.
  
  Please attach the following files in a message to me (sls_Filippa#4443) on Discord:
  -The Player.log file from the session where the disconnect happened (located here: %localappdata%\..\LocalLow\Stunlock Studios\VRising )
  -The Player-server.log file from the session where the disconnect happened (located here: %localappdata%\..\LocalLow\Stunlock Studios\VRising )
  -The .dmp file generated if there was a crash (located here: %localappdata%\Temp\Stunlock Studios\VRising\Crashes\ )
  
  Thank you for helping us track down the cause of this issue, we will do our best to identify a fix as soon as possible.

• 17 Jun, '22
  Adefice

  So after the previous patch, my issue seems resolved. I just got done playing for about 30min and it seems to be holding connection just fine. Will report if anything changes.

• 17 Jun, '22
  Rooibos / C.M. Admin

  "Frequent disconnections from public server since update." (suggested by Lestat on 2022-06-17), including upvotes (1) and comments (0), was merged into this suggestion.

• 17 Jun, '22
  Rooibos / C.M. Admin

  "Disconnected/Timed out from specific servers every 5-15 minutes" (suggested by Pep on 2022-06-10), including upvotes (1) and comments (0), was merged into this suggestion.

• 20 Jun, '22
  Randomality

  Adding to this since all posts seem to be before the 6/16 patch.
  
  (Patch 0.5.42050) - disconnect every 5 minutes unless I now use a VPN. This issue did not occur ever before the patch for me. So whatever was changed with this patch, it did NOT fix the problem for everyone, and instead different people now have the issue.

• 21 Jun, '22
  Tammel

  same for me 5-10 min then rubberbanding then disconect

• 21 Jun, '22
  Kevin N. Carpenter

  I run a public PVE server and have never had any of my players complain about this. Your welcome to test against my server just to see if you have the same problem: 216.146.251.8:14001 Its a beefy box with gigabit Internet - so maybe its just the server your on???

• 29 Jun, '22
  Sas Merged

  getting this error like every 5-15 mins but it only happens with servers that are located in Dusseldorft(was checking like 20 times on diff servers that are in dusseldorf and always had that error)i dont think its bout my internet cuz any other server location is fine for me even on like 800 ping servers

• 30 Jun, '22
  Filippa Admin

  "Connection timed out" (suggested by Sas on 2022-06-29), including upvotes (1) and comments (0), was merged into this suggestion.

• 03 Jul, '22
  Gilgaelith

  Same issue, I've tried everything, opening ports, wiping router, flushing dns, fixing IP, etc.
  Impossible to play online, I get kicked out of every server, even the one I rented :/
  And yes I have a good connection (fiber optic 10GB) and using an ethernet cable did not fix the problem either.

• 01 Sep, '22
  Tamashiii

  Did this ever end up getting fixed. Last time i tried still kept dcing(like 3 weeks ago)

• 11 Nov, '22
  Pavel Matras

  This disconnecting issue is still here. I have 1Gbit internet connection, and I am still getting "Connection issues" message, and then get disconnected. This is happening to me on official EU servers.

• 12 Nov, '22
  Derp

  Still happening to me 6 months later, random servers will always disconnect after exactly 5 minutes

• 03 Jan
  Sparow

  Never had any connection issues before but over the last few days I keep getting the "Connection Issue" top right corner followed by a lot of freezing. I have zero issue on any other online games which I've played many this week.
  I have a fairly high end PC with all software up to date but this is unplayable USE PVE server 5028 shows a ping of 44.