Crashing When Joining Server

17 May
Filippa Admin

Hi!

In order to investigate this issue further we need some more information.

Please attach the following files in an email to [email protected] with a short description of the issue:
-The Player.log file from the session where the issue happened (located here: %appdata%\..\LocalLow\Stunlock Studios\VRising )
-The Player-server.log file from the session where the issue happened if you are the server host (located here: %appdata%\..\LocalLow\Stunlock Studios\VRising )
-The .dmp file generated if there was a crash (located here: %appdata%\..\LocalLow\Stunlock Studios\VRising\backtrace\crashpad\reports )
-Any videos or pictures of the issue

Thank you for helping us track down the cause of this issue, we will do our best to identify a fix as soon as possible.

17 May
Airon

I have this same, i send email, game crash bad in system log VRisingServer.exe work steal

17 May
Shelby

Same situation, game turns off at character select

17 May
Argo

When loading, at the time it crashes on task manager my gpu hits 100%

17 May
Nate

Game crashes to desktop at character creation / selection.

My crashpad folder is empty. It only shows up in event viewer:

Faulting application name: VRising.exe, version: 2020.3.46.48129, time stamp: 0x63fd5b6b
Faulting module name: lib_burst_generated.dll, version: 0.0.0.0, time stamp: 0x64640d6c
Exception code: 0xc000001d
Fault offset: 0x00000000000dc107
Faulting process id: 0x2864
Faulting application start time: 0x01d988c829132d4d
Faulting application path: W:\STEAMISH\steamapps\common\VRising\VRising.exe
Faulting module path: W:\STEAMISH\steamapps\common\VRising\VRising_Data\Plugins\x86_64\lib_burst_generated.dll
Report Id: dd12421b-d28c-4774-a5ee-6d87f4a7bd14
Faulting package full name:
Faulting package-relative application ID:

17 May
CyberConnect2chan@2269

I have heard it might possibly be related to a new AVX requirement. Don't know if this is true or not, but I do have the same issue and my CPU does not support AVX.

17 May
Seele

Seems like crash on character creation screen is because of CPU does not support AVX. (lib_burst_generated.dll)
I have 2 PCs with similar crash, and both does not support AVX.

17 May
Alex

Ive sent the email a bit ago. Thanks for the concern!

17 May
Alex

All credit goes to a person named Seele on discord. I treid this and worked for me!
POSSIBLE FIX FOR CRASHING AFTER LOADING ON SERVER (character creation screen)

Rename or delete the file "lib_burst_generated.dll" in \steamapps\common\VRising\VRising_Data\Plugins\x86_64

17 May
D Hunt

My game goes through the warming up pixel shader (4600~_ and then will flash the character creator. One second afterwards, I get a crash to desktop. This happens on new servers, official servers, and local servers. I WAS able to run the game before, 225 hours on record.

17 May
Fuyu Merged

Every time I tried to join a server or create my own, I'm being kicked out when its the character creation phase.. I was doing just fine yesterday on public Arena...

17 May
Ilusha2288 Merged

the game crashes when entering any server, even on a single player game, at the time of character creation, what should I do? I tried reinstalling the game, drivers, everything I could

17 May
foul#3131

similar issue here, put a couple hours into the game a few months ago without any issue. Now I can hardly play for 10 minutes without crashing to desktop.

17 May
CyberConnect2chan@2269

I would like to confirm that the Solution @Alex provided worked for me as well.

18 May
A1one

Same, my game crashes to desktop at character creation/selection

Hope the devs will fix it soon

18 May
Nate

Çonfirmed deleting the DLL allows me to play.

19 May
lorddy Merged

My game is consistently crashing within 0-5 seconds (usually instantly) after logging into the server that I play on. I tried logging in other servers and there's no issue. It started happening after I used a waygate. I had a friend move my body a bit just in case there was something that was causing it and after trying again I was at least able to move around for around 5 seconds before crashing again.

Discord: lorddy#6383

19 May
MeMoTie Merged

BRANCH: None

REPORT:
When did the issue start? Were you able to play the game before?
--after the major update, was running the game on highest options just fine.

What happens? Please give as many details as possible.
--game has random freezes/rubberbanding, uses 60% of my gpu even on the lowest settings
GPU temp is sitting at around 70C.
these are my pc specs:
13th gen i7 - 13700k
32GB ram
Nvidia Geforce RTX 3080

my friend's pc specs:
AMD ryzen 5 - 5600x
32GB ram
AMD red devil RX 5700 XT

Have you modified your game files or installed any mods?
--nope

Can the devs reproduce the issue? How?
--no idea, could be a compatibility issue with our specs

Have you tried any solutions?
Verify files: Steam > Right click on V Rising > Properties > Local files > Verify integrity of game files
Please try restarting your PC
--both solutions attempted

For server issues, is the server Official / Public non-official / Private?
not a server issue, friend also having i

19 May
Keev Merged

...even after today's latest hotfix.

19 May
Bio0008 Merged

I have been encountering what appears to be the same fatal error since the new patch. It seems to occur whenever I walk over the eastern-most bridge at the bandit logging camp within Farbane Woods. This same error occurred both during online dedicated server play and non-dedicated hosting.

Furthermore, I encountered a similar issue within my own private world which has led to repeat crashes as I cannot move my character prior to crashing. This second error appears to be somewhat related at least on the surface level though the location is different.

Unfortunately, I cannot provide more technical details apart from a growing superstition of bridges.

19 May
ImPopoto Admin

"Game still crashes in solo play while auto saving..." (suggested by Keev on 2023-05-19), including upvotes (1) and comments (0), was merged into this suggestion.

19 May
ImPopoto Admin

"Crash to Desktop" (suggested by Bio0008 on 2023-05-19), including upvotes (1) and comments (0), was merged into this suggestion.

19 May
Levi Merged

My computer got blue screened while playing, after starting the game and logging in to the server I was playing on no menu worked.
https://youtu.be/x2O133HM_Xg I saved a video on it so you can see what i mean. I left the game to see if that did anything and its still there. I restarted the game and its still there. I restarted my computer and its still there. I reinstalled the game and its still there. I tried it on another server and its still there. I tried it on a private game and its still there.
My drivers are up to date. And i validated my files thrice just to make sure.
Please help, I really want to play the game.

19 May
ImPopoto Admin

"No menu for vblood, neither crafting, spells or clan works, persists after trying lots of stuff." (suggested by Levi on 2023-05-19), including upvotes (1) and comments (0), was merged into this suggestion.

19 May
ImPopoto Admin

"game is making my 3080 cry on low graphics" (suggested by MeMoTie on 2023-05-19), including upvotes (1) and comments (0), was merged into this suggestion.

19 May
ImPopoto Admin

"Crash after logging in a server. Started happening after using a waygate." (suggested by lorddy on 2023-05-19), including upvotes (1) and comments (0), was merged into this suggestion.

19 May
Rooibos / C.M. Admin

"Crashing" (suggested by Fuyu on 2023-05-17), including upvotes (1) and comments (0), was merged into this suggestion.

19 May
Rooibos / C.M. Admin

"My game crashing" (suggested by Ilusha2288 on 2023-05-17), including upvotes (2) and comments (0), was merged into this suggestion.

19 May
Levy Merged

My Game is crashing after the update and i cant join any server. it only occurs in the last version after the "press any button to continue" character creation. If i change to the previous beta version i can play it normally. Does anyone else is having this issue? I think its because of the shaders since my gpu is an old GTX 970 but im not certain. Any Help Would be apreciated.

OBS: Tryied yesterday to clean the server list that i previously joined and got in the game.

Today when i try to log in the problem is back again.

Can anyone help please?

19 May
Rooibos / C.M. Admin

"[HELP] Game Crashing after update" (suggested by Levy on 2023-05-19), including upvotes (1) and comments (0), was merged into this suggestion.

19 May
Aubrey

Branch: None

Report: After the new patch Hotfix #2, when joining sever when it says Ready-Click to Continue , the game closes. There is no message or crash pop ups. I could play the game without issues before this patch. I haven't modified my game files and haven't installed any mods. I played on the same sever earlier this morning and had no issues. I cannot join a server or create a private game. It says server error when creating a private game.

Restarting my PC, uninstalling and reinstalling but I still get the same issue.

19 May
Ariel Bergmann Merged

The game crashes when I join an online game,
When I click continue to enter the game, the game crashes

this started when the game updated today

20 May
parkbang

After the new patch Hotfix #2, when joining sever when it says Ready-Click to Continue , the game closes. There is no message or crash pop ups. I could play the game without issues before this patch. I haven't modified my game files and haven't installed any mods. I played on the same sever earlier this morning and had no issues. I cannot join a server or create a private game. It says server error when creating a private game.

Restarting my PC, uninstalling and reinstalling but I still get the same issue.

20 May
nsdude34

I have a similar issue with this on my dedicated server. It was working before Hotfix #2.

20 May
Fell

After the new patch Gloomrot update, when joining sever when it says Ready-Click to Continue , the game closes. There is no message or crash pop ups. I could play the game without issues before this patch. I haven't modified my game files and haven't installed any mods. I played on the same sever earlier this morning and had no issues. I cannot join a server or create a private game. It says server error when creating a private game.

Restarting my PC, uninstalling and reinstalling but I still get the same issue.

20 May
Rodrigo

I have a similar issue with this on my dedicated server. It was working before Hotfix #2.

20 May
Emanuel Merged

I used to play this game without lag and bugs, but when I update the game I can't enter in private servers and public servers, the game instantly crash and I don't know why, I tried to install again and repair but keeps crashing and close the game.

20 May
SliceThePi

yeah, my game also ran perfectly before hotfix #2 and now crashes instantly upon loading into character creation (or upon loading into a server where i already have a character, for that matter). it gets past "prewarming shaders" and displays like a frame of "click to continue" before freezing and crashing with no error message. my CPU doesn't support AVX so i'm supporting that hypothesis lol. (BTW: running a server didn't work even on hotfix #1, but joining a server did work)

21 May
bing chilling Merged

I recently installed the game again after months of not playing and when I try to join a server, it finishes loading then immediately crashes.

21 May
Narkissos

May 9 me and my friend started fresh server he could join my private server( and another random server also). His game shutting down after shader warmaup massage gone !!. There were no issue before the last hotfix patch.

21 May
Marginal

WHY SO MUTCH TIME???????? The guys fix the same error on second patch but back on third. The solution was woking on few hours the first time, but now just pass 2 days rfom a sulution you alreary have!! please....

No AVX supporte processors..... can play only on no-vfx-test mode (beta)

21 May
Mekishikiss

I have the same problem, and it arose during the release of the update, but after the first hotfix it disappeared, after the 2nd it appeared again, when connecting to any server, the game crashed, without notifying the error

21 May
DeliciousTea

I have the same issue occuring when it says Ready-Click to Continue and I am attempting to join a dedicated server that I paid to establish. Also, I cannot create a Private server either, it displays a Server Error message and will not start up. Deleted, reinstalled, and no change.

21 May
Ricardo Merged

BRANCH: None

REPORT:
After the secrets of gloomrot #1 and #3 update, whenever I start a server, after the loading screen, the game closes by itself, it doens't matter if the server is official, non-oficial ou private, during the #2 gloomrot update I could play normally, I didn't modified the game or installed mods.

I have tried verifying game files, restarting my PC and reinstalling the game, but I still get the same issue.

DISCORD ID:Coachman#6678

22 May
Сергей

Today update and again the same problem, until then it helped to rename the file "lib_burst_generated.dll" в \steamapps\common\VRising\VRising_Data\Plugins\x86_64

22 May
Nate

Same issue with lib_burst_generated.dll after todays hotfix. Deleted and was able to login as normal

Now seeing really terrible performance degradation after only 20 minutes or so; even with everything on low and low resolution.

23 May
qwezert

Still same crush. Game just closes instantly. Only solution now is rename or delete file "lib_burst_generated.dll" in \steamapps\common\VRising\VRising_Data\Plugins\x86_64. But after that i have 30fps max. With Radeon RX590 its to low fps. Game is unplayble.

23 May
qwezert

For additional info my PC specs:
Processor: Intel Xeon x3470 3.6hz(boosted)
Videocard: AMD Radeon RX590 Nitro OC 8GB
RAM: 16gb
Game installed on HDD.

23 May
erwan disnard

same for me , before new patch i played to Vrising , no problem,
since new patch , impossible to play to the game , solo mode or public server, the game start, and crash when i can clic to create my character.
desapointed because i like this game.

24 May
Aki

Same with my pc crash. Only solution now is rename file "lib_burst_generated.dll" in \steamapps\common\VRising\VRising_Data\Plugins\x86_64.

Comments: 67