Can't get past the game stat tracking page

Comments: 11

• 18 May
  Gary Merged

  At the screen for a request for stat tracking, you can either opt in or out, but after selecting either one the only button that does anything is "exit," as "next" is broken and won't progress to the title screen.

• 18 May
  Armored Whale Merged

  My friend can't click next/exit once he get's to the "Game Stats Tracking and Analytics" screen.
  Full reinstall of the game didn't fix the issue either.
  So we don't even get to start the game itself yet.
  Any suggested fixes?

• 21 May
  Gwilym Merged

  I have already played V Rising on my Pc, and have owned it since its release. My game currently wont launch.
  
  To explain. The game itself launches fine. When I get to the terms and conditions window, again all is fine. I tick the yes 2x and proceed with no problems.
  
  My problem is the following tracking window.
  
  GAME STATS TRACKING AND ANALYTICS.
  My game will not allow me to move past this window.
  If I tick consent, or if I tick, No I don’t want to participate. I cannot move past this window.
  The next tab is available. But when I click on it nothing happens.
  My only available option here is exit.
  When I do click the exit the game quits.
  This situation is locking me out of the game.
  Is there a workaround for this issue? Please.

• 22 May
  KittyCat Merged

  Same here, reinstalled it, verified local files, uninstalled reinstalled, still cant get past the screen "game stats Tracking and analytics".
  The only button that works is the exit one.
  
  Hopefully this will bump it up
  (Have emailed the support just waiting)

• 24 May
  Rooibos / C.M. Admin

  "Can't get past stat tracking screen" (suggested by Gary on 2023-05-18), including upvotes (4) and comments (2), was merged into this suggestion.

• 24 May
  Rooibos / C.M. Admin

  "GAME STATS TRACKING AND ANALYTICS. locking me out of the game." (suggested by Gwilym on 2023-05-21), including upvotes (1) and comments (0), was merged into this suggestion.

• 

  24 May
  MarTin

  24-05-2023 : same issue here. Trying and wainting everyday for a patch. But not fix yet.
  I have uninstalled and re-installed after each hot fix but not working today. So i can tell how to replicate the initial problem.
  
  I wish you good luck in your working session :)

• 26 May
  Filippa Admin

  Hi, in order to investigate this issue further we need some more information.
  
  Please attach the following files in an email to [email protected] with a short description of the issue:
  -The Player.log file from the session where the issue happened (located here: %appdata%\..\LocalLow\Stunlock Studios\VRising )
  -The Player-server.log file from the session where the issue happened if you are the server host (located here: %appdata%\..\LocalLow\Stunlock Studios\VRising )
  -Any videos of the issue
  
  Thank you for helping us track down the cause of this issue, we will do our best to identify a fix as soon as possible.

• 27 May
  Phyreacid

  Hi there, we have seen this bug before. Can you try closing the game, then navigating to this folder. %USERPROFILE%\AppData\LocalLow\Stunlock Studios\VRising\Settings\v2 you should be able to se a folder called clientsettings open it and try changing HasCompletedFirstStartupV2 to "true"
  
  I hope this helps everyone

• 28 May
  Zerkcies

  @Phyreacid
  There was no "HasCompletedFirstStartupV2" line in that file for me, on the "HasCompletedFirstStartup" so I added it. Still no change though, I am still stuck. Thanks for the try though.
  
  @Filippa
  Email sent

• 30 May
  KittyCat

  Hello guys,
  
  I changed the "HasCompletedFirstStartupV2" to "true" and it worked, I am now past the stats analytics screen...
  However I am now stuck on the "New Update live" screen. I can click on the links to watch the trailer, but the continue button it wont let me go past.
  
  I now have a server history file pop up in the %USERPROFILE%\AppData\LocalLow\Stunlock Studios\VRising\Settings\v2 - Serverhistory.json. which upon opening states the previous server I was on, nothing new has occured in the Cliensettings document now.
  
  Kind regards