Crash at startup

Comments: 32

• 

  18 May
  Cross Merged

  BRANCH: (None/Live-Test/etc) None
  
  REPORT:
  After the update, the game would not start. When launching the game, a window comes up labled BepInEx that runs some checks, then finishes with Chainloader startup complete. Then it closes, and another window pops up. I've attached a screenshot of that window. This window then closes, and after a second or two, steam shows that the game is no longer running. No other splash screens appear. The game window does not show up. Checking the task manager confirms the game is not running.
  I have uninstalled the game and reinstalled, as well as restarted, and the issue persists.
  
  DISCORD ID: CrossFyre#3503

• 18 May
  Matheus Merged

  Branch: None
  
  Report: After the new update on May 17th, when I click PLAY, the doesn`t even start. There is no message or crash pop ups, Steam goes "playing" and then "play" again and nothing happens. I could play the game without issues before this. I haven't modified my game files and haven't installed any mods.
  
  I have tried verifying game files and restarting my PC, but I still get the same issue.
  
  Discord ID: itsaboutmat#3295

• 18 May
  empireboy2000

  Reïnstalling Steam fixed this problem for me.

• 19 May
  Rooibos / C.M. Admin

  "Can't play the game anymore" (suggested by Matheus on 2023-05-18), including upvotes (1) and comments (0), was merged into this suggestion.

• 

  21 May
  Exar

  Same exact issue

• 

  21 May
  Li Merged

  This happened on the day of the version update, and I was still working when I played last year, but after this error, I tried many methods and still did not launch the game properly, and I did not modify the game files

• 22 May
  Bashir Merged

  Hello, I have a problem here, an update was released on May 19. After that, when you log in to the server, the game itself crashes without errors. A fix for this bug was released on May 20, but the problem also remained.

• 23 May
  Jordan Merged

  It is May 22, 2023 and there was an update posted today that says some crashes were fixed but i still cannot play the game. everytime i try to join a server (i can load up the game fine) it crashes either immediately during the loading screen of joining about when it says "ready- click to continue, or i can get to character creation and it freezes and stops responding and crashes there. this is really frustrating because i love this game and was excited for the update but it is unplayable

• 23 May
  ImPopoto Admin Merged

  "Crashes when logging in to the server" (suggested by Bashir on 2023-05-22), including upvotes (1) and comments (0), was merged into this suggestion.

• 23 May
  ImPopoto Admin Merged

  "Still crashing" (suggested by Jordan on 2023-05-23), including upvotes (1) and comments (0), was merged into this suggestion.

• 23 May
  ImPopoto Admin

  "Crash on entry" (suggested by Audition on 2023-05-20), including upvotes (5) and comments (4), was merged into this suggestion.

• 24 May
  Trisped

  I am having a similar issue. The game loads, I load my local server (or a new server). Once that finishes loading, it shows the ready- click to continue. When I click the GUI disappears and the game is no longer on the taskbar.
  Task manager shows VRisingServer.exe as running, but everything else stopped.
  The last time I played was 05/16.
  
  There are 4 entries in Windows Logs (which are too big to put here) but they indicate
  Faulting application name: VRising.exe, version: 2020.3.46.48129, time stamp: 0x63fd5b6b
  Faulting module name: lib_burst_generated.dll, version: 0.0.0.0, time stamp: 0x64698fbf
  Exception code: 0xc000001d
  Fault offset: 0x00000000000dc107
  
  Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program VRising.exe because of this error.

• 24 May
  Trisped

  I forgot to mention, I used Stem to verify the integrity of the game files and it did not find any issues.

• 24 May
  Rooibos / C.M. Admin

  "My game doesn't launch properly" (suggested by Li on 2023-05-21), including upvotes (1) and comments (0), was merged into this suggestion.

• 24 May
  Rooibos / C.M. Admin

  "Game won't start after update" (suggested by Cross on 2023-05-18), including upvotes (3) and comments (0), was merged into this suggestion.

• 24 May
  Derrick

  Also crashing 1 - 5 minutes after joining game (even more frequently after new update)
  Is anyone else seeing an AppHang_Vrising .exe error. Is windows shutting down the program for some reason? I am on Windows 11 and my son is playing and has had zero issues on windows 10. Is windows 11 an issue for this game at the current time?

• 25 May
  Trisped

  My problem is on Windows 10

• 26 May
  Trisped

  Issue is solved now.

• 26 May
  Filippa Admin

  Hi, in order to investigate this issue further we need some more information.
  
  Please attach the following files in an email to [email protected] with a short description of the issue:
  -The Player.log file from the session where the issue happened (located here: %appdata%\..\LocalLow\Stunlock Studios\VRising )
  -The .dmp file generated if there was a crash (located here: %appdata%\..\LocalLow\Stunlock Studios\VRising\backtrace\crashpad\reports )
  
  Thank you for helping us track down the cause of this issue, we will do our best to identify a fix as soon as possible.

• 27 May
  Jonathan

  I'm having this same issue and it has rendered the game unplayable. The game was running fine and now I just get a black screen when it starts. Started with the may 26 update. I've now lost everything and received zero help from support. I understand it's early release. But I would at least expect a response for a game that was paid for that's now unplayable

• 27 May
  Force

  Can confirm that the issue is NOT resolved. I sent my player logs and dump files to the devs, please let me know if you need anything else.

• 27 May
  Jonathan

  This very disappointing. I havent started a game in so long where Ive instantly been addicted to the gameplay, mechanics, and couldn't put it down. Bought this game a few weeks back and ive been playing nonstop, suggesting it to friends who have also bought it now. Its been amazing. I had extremely high hopes. The game then forced an update and now nobody can play bc the screen just goes black when you launch it. Vrising keeps running but nothing happens., And now its unplayable. This has caused everyone to lose all their progress bc we couldnt log in to feed our castle. If it was a 1 day thing that would be one thing, hell even a few day thing. But its been far too long at this point and i doubt we will return. Because, why,, to risk everything being lost again. What makes it worse is i havent heard any official communication from the devs with updates or even an acknowledgement of the problem

• 

  28 May
  James

  Here's my log file,
  I am not sure this could be helpful.
  
  I reset my OS but not working.
  ===
  Initialize engine version: 2020.3.46f1 (18bc01a066b4)
  [Subsystems] Discovering subsystems at path D:/SteamLibrary/steamapps/common/VRising/VRising_Data/UnitySubsystems
  GfxDevice: creating device client; threaded=1
  Direct3D:
  Version: Direct3D 11.0 [level 11.1]
  Renderer: Radeon RX 5500 XT (ID=0x7340)
  Vendor:
  VRAM: 8151 MB
  Driver: 31.0.14057.2005
  D3D11 device created for Microsoft Media Foundation video decoding.
  <RI> Initializing input.
  <RI> Input initialized.
  <RI> Initialized touch support.
  UnloadTime: 0.552500 ms
  Crash!!!
  ...

• 28 May
  Daniella Merged

  I've come back to play Gloomrot and now the game consistently crashes (played around 50h before this patch with no problem). One of two things consistently happen at any given time in-game:
  1. (most common) the game suddenly closes without any errors after less than 10 minutes playing)
  2. (less frequent) game freezes, music goes on and I have to tell Windows to shut it down
  
  This happened 100% of the many times I tried (a couple dozen at least). I've tried all the random simple solutions like verifying integrity, reinstalling, etc. The system meets the requirements by far and everything is up-to-date. Tried official online servers as well as hosting a private game, same result.

• 

  28 May
  Josh Merged

  Whenever I run a solo game and I leave the game unattended while I am in my coffin (from the Dracula DLC) for several hours and then return, if I immediately awaken and then click on my servant coffin it crashes the game. I've been able to reproduce this several times, and it also crashed if I immediately engaged in combat outside my keep.

• 

  30 May
  Kodi Merged

  REPORT:
  
  When did the issue start? Were you able to play the game before?
  Yesterday, reports from players about the crash came in around 7PM AEST.
  Game was in a completely playable state before yesterday.
  
  What happens? Please give as many details as possible.
  Standing near one of the portals in Farebane causes an immediate Crash / CTD
  
  Have you modified your game files or installed any mods?
  Modified files to support VoiP / Vivox in game voice chat
  
  Can the devs reproduce the issue? How?
  Standing near one of the portals in Farebane can reproduce the Crash / CTD
  
  Have you tried any solutions?
  -Verify files: Steam > Right click on V Rising > Properties > Local files > Verify integrity of game files
  -Please try restarting your PC
  Server is paid for, it's ran by a host website, host response is attached as PNG.
  
  For server issues, is the server Official / Public non-official / Private?
  Public non-official

• 30 May
  ImPopoto Admin

  "Server Crash 30/05/2023" (suggested by Kodi on 2023-05-30), including upvotes (1) and comments (0), was merged into this suggestion.

• 30 May
  ImPopoto Admin

  "Host crashing when left unattending in coffin" (suggested by Josh on 2023-05-28), including upvotes (1) and comments (0), was merged into this suggestion.

• 31 May
  ImPopoto Admin

  "Game consistently crashes" (suggested by Daniella on 2023-05-28), including upvotes (1) and comments (0), was merged into this suggestion.

• 01 Jun
  Antimodes201 Merged

  BRANCH: Current Hotfix
  
  REPORT:
  When did the issue start? Were you able to play the game before?
  After hotpatch 5 the server no longer boots. We get a a fatal error on steam connection and crash.
  
  What happens? Please give as many details as possible.
  SteamLog [SDR k_ESteamNetworkingSocketsDebugOutputType_Warning] SDR network config fetch first attempt failed. No response from server. Trying again.
  Waited for GameServer LogOn for over 30 seconds. Fatal error.
  
  Looking at the connection logs it shows connectivity test is OK
  [2023-06-01 16:26:24] Connectivity test: Starting test, fetching 'http://test.steampowered.com/204'
  [2023-06-01 16:26:25] Connectivity test: OK!
  [2023-06-01 16:26:25] Connectivity test: result=Connected (since 0.0s ago), prev=Unknown, in progress=0
  
  We have disabled list on steam, list on master, and authenticate to see if this could be worked around however the server still appears to make some sort of steam connection, fails, and crashes.
  
  Have

• 01 Jun
  ImPopoto Admin

  "Server crash from SDR connection failure" (suggested by Antimodes201 on 2023-06-01), including upvotes (1) and comments (0), was merged into this suggestion.

• 01 Jun
  Darth Hamos

  BRANCH: None
  
  REPORT:
  --> See original Report by <empireboy2000 (17 May) >, my symptoms are the same.
  - When did the issue start? Were you able to play the game before?
  No, I have yet to be able to play the game at all after purchasing, downloading, and updating :(
  
  - What happens? Please give as many details as possible.
  See above; I go to start the game via Steam, the game attempts to update/patch, I get the Unity crash-screen and the app quits.
  
  - Have you modified your game files or installed any mods?
  I think so yes, assuming CH Aurora counts. Haven't gotten it to run, obviously.
  
  - Can the devs reproduce the issue? How?
  H2iK, at this point.
  
  - Have you tried any solutions?
  Yes, I've tried uninstalling and re-installing the game, doing a File Verification, as well as repairing the Steam client. Restarting my PC hasn't helped.
  
  - For server issues, is the server Official / Public non-official / Private?
  N/A, I don't get to that screen.
  
  DISCORD ID:
  darthhamos#8122