PLAYER CRASHES SERVER WHEN JOINING - server needs to be restarted to be accessible after crash

2 votes

When a specific player joins a rented/dedicated server the following message appears in the console: GetBestRoute2 failed with result 50 for address xxxxx
-When did the issue start? Was it after a specific update or event?
This started 24/07/2025 12pm AEST
-Have you modified your game files or installed any mods?
All mods were removed and the crash persisted after restarts.

🔧 The player has done the following steps to troubleshoot:
- Updating Game Drivers
- Restarted PC
- Verified Game Files
- NordVPN and ExitLag
- Flushing DNS
- Reset Modem
- Reinstall game
- Change Cloud Sync status

Temporary work around for the user is using their hotspot.

🌐 Server Information:
-Is the server: Public, Non-Official
-Are you the host? Yes / No

🆔181652319979438081

Information needed from players Crash Suggested by: Sashimi (24 Jul, '25) • Upvoted: 18 Nov, '25 • Comments: 1

Comments: 1
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11 Sep, '25
Kriselle Santos Admin
Hi there,

Apologies for the delay. May I ask if you are still encountering this issue as of today?

PLAYER CRASHES SERVER WHEN JOINING - server needs to be restarted to be accessible after crash

Comments: 1 Oldest • Newest • Most likes • Fewest likes

Comments: 1
Oldest • Newest • Most likes • Fewest likes