game crash since i changed my laptop
Hi
i used to play on a lenovo laptop using a intel I7 and a RTX3070, i played recently on a older laptop without any problème.
I bought today a new laptop Asus using Ryzen 7 and RTX 5060 but each time i start to play, the game crash a few seconds after the begining.
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19 Jul, '25
ClausardHighlighted comment
Since my last mail, I thought i'v found a solution but today the game crash again. Sometimes I can play 1 or 2 hours without a crash, sometimes it crash a few seconds after the start. -
17 Jul, '25
Kriselle SantosHi there,
We apologize for the inconvenience that this has caused you. Rest assured that we are here to help.
For this matter, we would like to suggest if you can please do the following workaround and see if this will fix the issue:
Verify game files: Steam > Right click on V Rising > Properties > Installed Files > Verify integrity of game files
You may also refer to our guidesite for more information on known issues and workarounds https://guides.playvrising.com/hc/en-us/articles/18749087889821-Fix-your-Issues-with-these-Solutions -
17 Jul, '25
ClausardHi Thank you for your answer.
Sadly none of these solutions solved the problem.
I thought for a moment, I solved it : I lowered the resolution and game seemed to run but crash occured. I only gained more time in game.
Strangely a five years old laptop run the game without any problem but not a new one.